Virgin Media Community

[georgia1428]

Hi, i have been tryin to get through to book an engineer over the phone so i can have a wall socket installed as ive just moved home and was unaware there wasn't one already installed. would it be possible to get a call back or book an engineer over here? its been a nightmare gettin through to the right department over the phone i spoke to 7 different people yesterday and when i was been transfered, the phone was put down i spent hours on the phone

[Paul_DN · Accepted solution]

georgia1428,

Thanks for reaching out to us in our community and welcome, I am sorry to hear you aren't able to set up your services due to there being no internal sockets.

So I can help I will send you an invite into a private chat, please click on the purple envelope to accept.

Regards

Paul.

[georgia1428]

Thankyou very helpful the engineer appointment has been booked 

[Paul_DN]

Hi Georgia,

Thanks for coming back to us, you are very welcome.

Regards

Paul.