on 04-04-2022 15:22
Hi
Due to have TV, BB and phone installed tomorrow and its on my contract for a HUB 3.0 to be installed. I assume that the HUB 3.0 is fairly old now and I thought it would have been a HUB 4. My BB speed I chose is 350MB and this is the 1st time I have had VM services.
I also assume that as my estate is completely new to have VM cabling that my landline will plug into the back of the HUB and not into a VM phone socket like BT?
thanks
cc1970
Answered! Go to Answer
04-04-2022 19:17 - edited 04-04-2022 19:24
This is not "gospel"... but VM are clearly sending out refurb's - there are many posts saying that over the last year or two. They either do that...or they cant connect some new customers.
Its not entirely VM's issue alone - there are well reported shortages of new electronic components that go into Hubs - that are delaying lots of things (e.g. new cars !), also..... ships blocking the Suez canal, Brexit issues, shortages of lorry drivers to move containers from ports, long queues at ports, the Russia situation, and so on... I suspect its not only VM that are experiencing these issues as many companies now manage stock in the "Toyota Way" using Just in Time processes.
on 04-04-2022 15:56
on 04-04-2022 19:07
thanks Jbrennand
I would have thought all the equipment for a new install would be brand new, surely its not reconditioned for a new install. Even with Sky who I am leaving it was all new equipment when I got Sky Q - and It was a few years down the line before I got that.
Regards
04-04-2022 19:17 - edited 04-04-2022 19:24
This is not "gospel"... but VM are clearly sending out refurb's - there are many posts saying that over the last year or two. They either do that...or they cant connect some new customers.
Its not entirely VM's issue alone - there are well reported shortages of new electronic components that go into Hubs - that are delaying lots of things (e.g. new cars !), also..... ships blocking the Suez canal, Brexit issues, shortages of lorry drivers to move containers from ports, long queues at ports, the Russia situation, and so on... I suspect its not only VM that are experiencing these issues as many companies now manage stock in the "Toyota Way" using Just in Time processes.
on 07-04-2022 16:28
on 07-04-2022 20:01
Hi Roger_Gooner
All the equipment seems to be new - still had protective films on boxes. However as you said I don't own them and are replaced if any faults so happy with that.
Regards