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Wrong email on account set up

AlfieRules
Joining in

I have just ordered my kit but I’ve accidentally mis typed my email address and so I haven’t received my confirmation email. How do I fix this pls? 

1 REPLY 1

Megan_L
Forum Team
Forum Team

Hi AlfieRules, 

Thanks for using the forums to get your email amended and welcome to Virgin Media! This happens more often than you think and it's an easy thing to fix! I would be more than happy to look into this for you 🙂

I'm going to send you a PM in a second so I can go through some questions with you, before I do that I just want to add this link about setting up your online account once you're installed 👉 Managing My Account - It has some helpful information for new customers. 

PM incoming, speak to you soon!

Thanks,

Megan_L