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Wrong address on starter kit

alysm93
Joining in

on ‎04-05-2022 18:29

Hey! I've just signed up for Virgin Media and my starter kit is coming on Tuesday 17th May - but the wrong address has come through on the confirmation email. 

It's being delivered to 8 [REMOVED] , and it needs to come to 8A [REMOVED]. Could someone please tell me how to update this to make sure I get it?

 

Thanks, 

Alys

 

 

 

[MOD EDIT: Personal and private information has been removed from this post.]

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newapollo
Very Insightful Person
Very Insightful Person

on ‎04-05-2022 22:15

Hi @alysm93 

You should contact the pre-installs team on 08000521734.

This team will be able to alter the address for you to make sure your delivery on the 17th May is delivered to 8A.. 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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