on 04-05-2022 14:36
Hi there,
Me and my partner would like to get Virgin Media into our new flat. My partner talked to the sales team who at first said for us to get the landlords permission and then we can get it installed, but now the sales team says our flat is not serviceable and theres nothing we can do about it?
But other flats in the building are and have Virgin Wifi? Im just unsure how this is possible and why we have been told two different things.
Any help would be appreciated as we would like to use Virgin as soon as possible.
on 04-05-2022 14:40
on 04-05-2022 15:33
Hi John,
Thanks for this. I think Im just abit confused as I was told two different things by Virgin.
Also couldn’t comprehend that in a flat in London you couldnt get Wifi if you wanted to but I guess Im no expert.
Thanks for your comment and I shall see what Virgin have to say.
Cheers
Jake
on 09-05-2022 13:15
Hi @BigJake328
Thanks for considering joining us.
Would you still like us to assist with this?
Thanks,
Christy
on 12-05-2022 10:22
Hi Christy,
Yes please I would still like information on this.
Thanks,
Jake
on 12-05-2022 10:26
Good morning @BigJake328
Thanks for your patience on this.
I will pop you a private message, so please keep an eye on your purple envelope in the top right of your screen. From there I'll request some details and we can take a look into this matter.
Many thanks,
Christy