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Where to find pre-pull date?

martin9595
On our wavelength

I really need to be here when the pre-pull team arrive because there will be an issue over how to route the cable, which they will need info from me. It's a short private leg with 4 houses off it just off the main street, so the cable would go past 2 other houses.  It's fine, there is a strip of grass where the cable can be buried, neighbours are fine with it and we actually plan on removing the grass in the summer anyway.  Also want the box on a specific location, ie to the garage.  

Looked in my account and can only see the install date, 10th March.

I've read too many stories about the pre-pull team cancelling, so I want to answer their questions on the day to avoid this.  Thanks!

40 REPLIES 40

jpeg1
Alessandro Volta

Just wanted to offer congratulations in getting this sorted.  Perhaps you could offer your services to some of the other would-be customers who have not been as successful in getting a working connection? 🙂 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.