I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Welcome to our community forums and thank you for your first posts.
Sorry to hear you are having such a hard time trying to contact us after signing up with us. We can understand the frustration caused and we want to best help. Was the advice by @jbrennand useful? Do you need any further help or clarity about your order?