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sambloor
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What is this cable for?

Hi, I just moved into a new house and in one of the rooms I have found the attached wire coming in to the room from the Virgin Box at the front of the house.

Please can you let me know what it is used for and if I’m missing any adapters etc?

Thanks

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jb66
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Re: What is this cable for?

Sounds like it's there so if you pay for multiroom you can use it

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sambloor
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Re: What is this cable for?

5E71063F-8E95-4C5D-9D64-8980B5FFDA82.jpeg

Sorry, I forgot the image. Doesn’t seem to be the right connection??

 

or am I missing something?

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DavidJWalker
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Message 4 of 14
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Re: What is this cable for?

that looks fine but i don't know if you can use it with virgin media fourm staff or people on this will say

My Broadband Ping - Virgin Media 350MB


Using Ultimate Oomph bundle

Just another VM user trying to help out so my answers may be wrong. If you do like my answer please mark it as helpful; it may help others
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nodrogd
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Message 5 of 14
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Re: What is this cable for?

Looks like it’s an inline isolator. QuickStart kit should just plug in.

Its used for VM Broadband & TV services. Just to make it clear, there are no free services on VM. Not even free TV channels. So you must sign up as a customer to use any VM services.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

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Kath_F
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Message 6 of 14
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Re: What is this cable for?

Hi sambloor, 

Thanks for your post and it's a great question 🙂

As already answered above, this is a cable that is connected to our network to allow you to get services via a Quickstart service. What this means is that if you were to place an order, we would send the equipment out for you to plug in yourself so no need to wait for an engineer. 

If you wish to check out our new customer deals, you can do this here: Bundles

Please let us know if you have any further queries or questions. 

Thanks,

Kath_F
Forum Team



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sambloor
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Message 7 of 14
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Re: What is this cable for?

Thanks,

I already have a Virgin connection and used the quick-start kit in another room.

Will Virgin be able to provide another kit so we are able to use this wire or is there an adapter I can buy from somewhere?

Thanks

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Kath_F
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Re: What is this cable for?

Hi sambloor, 

You are able to upgrade your package to include an additional box. If you wanted to do this, you would need to speak to the team on 0345 454 1111 for them to check through package prices and your options 🙂

Thanks,

Kath_F
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-tony-
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Message 9 of 14
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Re: What is this cable for?

What do you want to use it for you can connect a TV box to it but not another hub, you can only use 1 if you want to connect to a TV box it would be useful to know if it works, connect your existing hub and see if you can get on to the Internet 

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Tony
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sambloor
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Message 10 of 14
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Re: What is this cable for?

So it is possible to have my TV box in one room and use this room for the Router? What kind of adapter to I need?

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