I signed up to a new contract over a month ago (6/7/22) to get the latest broadband deal. The new deal was supposed to begin on Monday (8/8/22).
Im still waiting for a parcel from yodel which everyday since Sunday has kept changing the estimated delivery date. Contacted both yodel and virgin and all I’m being told is to wait for an update. The parcel has been at the local depot for 3 days. what is going on?
They’ve known for over a month that we’ve taken a contract out so why send it the day before.
How will this be resolved if there’s clearly no communication between virgin and yodel?