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Wall socket

HK72
Joining in

on ‎06-03-2022 14:48

Hi, I have a old socket of telewest and the cable from the hub does not fit. Can anyone help?

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6 REPLIES 6

jbrennand
Very Insightful Person
Very Insightful Person

on ‎06-03-2022 15:00

Post up photos of the wall box and also the cable connectors

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Adduxi
Very Insightful Person
Very Insightful Person
In response to jbrennand

on ‎06-03-2022 16:33

You may need one of these https://www.diy.com/departments/slx-f-type-satellite-cable-coupler/5028422001905_BQ.prd?gclid=EAIaIQ...

Or the end may have a termination cap fitted which will need unscrewed and removed. 

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HK72
Joining in
In response to Adduxi

on ‎06-03-2022 21:27

  • 20220305_183027.jpg

     it looks like this

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Adduxi
Very Insightful Person
Very Insightful Person
In response to HK72

on ‎07-03-2022 00:02

You need the coupler as advised. This will allow the Quickstart cable to be fitted.

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HK72
Joining in
In response to Adduxi

on ‎08-03-2022 18:28

Thanks a lot for the help. I got the coupler now, let me see if it works.

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Kath_F
Forum Team
Forum Team
In response to HK72

on ‎10-03-2022 18:54

Hi HK72, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

We really appreciate you taking the time to update the thread to let us know that you have the extra bit needed. Hopefully the rest of the installation has gone smoothly but if you are having any further issues, pop back and let us know so we can help further. 

Many thanks, 

Kath_F ✨
Forum Team

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