Walk socket

[Lukewoolie66]

Hi all, I am having my virgin media kit delivered Monday for quick self installation

In worried I don't have correct socket can anybody help?

 

[nodrogd]

If that is what is on the inside wall & is directly fed from the outside box then the safety isolator has been removed by the previous occupant. You will need a manned install to use that outlet. Where does the cable from the other output of the outside splitter go (the black cable)?

[Lukewoolie66]

I don't think it's directly into that wall, because upstairs in my bedroom I have a cable coming out from the ceiling which is an aerial cable which is linked to TV in bedroom and works for just watching Freeview tv

Answer about the black cables I think they go into this .

 as this is what I'm currently using for my internet

[nodrogd]

It won’t be that as it is BT multiple copper. The cable from the splitter is coaxial. It must end up somewhere.

[Lukewoolie66 · Accepted solution]

That black cable goes into that 

[Lukewoolie66]

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@Lukewoolie66 wrote:

That black cable goes into that 

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@Lukewoolie66 wrote:

That black cable goes into that 

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[Roger_Gooner]

That looks like a NTE5C socket which does not have a coax input.

[Matthew_ML]

Hey Lukewoolie66, thank you for reaching out and a warm welcome to the community I am sorry you having issues with your socket.

I can see you have spoke to the team about this, have they managed to get this resolved for you? Thanks 

[Lukewoolie66]

Yes I have somebody coming tomorrow to install

[David_Bn]

Hi @Lukewoolie66, hope everything went well with the recent visit.

Can you please provide us with an update, and if required, we'll seek to assist you further.

Kindest regards,

David_Bn