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Volt Download speed

Tuning in

I previously had a hub3 with M500 in modem mode connected to a Netgear Nighthawk X6 R8000 which always gave respectable download speed near to 500Mb.   Few months ago I moved to Volt 1Gb and with hub4 in modem mode with same router I am lucky to get 350Mb - I have checked usual suspects like QoS but I can see no reason for this sustained drop in speeds, any ideas?


Forum Team
Forum Team

Hi twoscoops69blue, 


Thank you for your post. 


This is something that we can look into - not a problem at all.


Can you post your Hub status and logs please?


In your search bar on a web browser if you could go to: or - if in modem mode.
From that point - please don't log in but press on 'Router Status'

Copy/paste the data from each of the tabs you can see - removing your MAC address from any of the information.


Can you also provide me a wired speed test here: ( and post the results please.


I would also advise to set up a 'Broadband Quality Monitor'. it will monitor the state of your connection and record any network dropouts etc - You can do this at ThinkBroadband (

Give it around 24 hours once set up so the data can produce and then click 'Share Live graph' and paste the 'Direct Link' on to your post.



Thanks, so 1st set of shots is from Router Admin as instructed, then speedtest output and finally the BQ Monitor.

I still get random connections, maybe not all 350Mb but probably 50/50 during testing which was mentioned is a bit mad as I was nearer 600Mb all the time previously.







Screenshot 2022-06-06 203453.png


Thank you for the update @twoscoops69blue.

I have had a look into this and I can see there may be some issues with your downstream power levels. To resolve this, I have sent you a private message. Please look out for the purple envelope and provide a response when you can.


Forum Team

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