Hello, I'm awaiting my broadband m200 coming and have had a little look at the setup to familiarise myself but there's already a plug wired into the virgin media socket on the wall and I'm worried to remove it anyone have any ideas?
Well that we be where the previous VM customer had their hub. Just unscrew the cable an the one supplied with the QuickStart kit will just push on, as the plug are now a new type.
Thanks for posting and welcome to the community and also Virgin Media 🙂
Thanks to everyone who's answered on this thread to help 🙂
https://www.virginmedia.com/broadband/installation - this should also help when you receive the kit.
Let us know how you get on or if you need further assistance.
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