Virgin keep on postponing installation, since last year July :((
Since July 2021 Virgin has promised to install broadband but they kept postponing every month. It was supposed to be installed today but they postponed again! This is clearly not fair as my neighbours have virgin broadband but we don't. I understand it could be costly to install but they never gave us a reason why they keep on postponing.
Thank you for your post. I am so sorry to hear you're facing some ongoing issues with the installation of our services in your home. There's many reasons why this may be delayed, many of which are beyond our control.
For further support on installation issues, it'd be best to reach out to our pre-installation team on 0800 052 1734. They'll be able to investigate what's happened here and advise further.