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jolenhigh
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Virgin Media Web Page

I have a problem with the web page search box on my windows 10 PC! Every time I enter a search in the bottom left corner search box I get a box pop up which says: 

"You need a new app to open ms-appx-web

Look for an App in the Microsoft store

                        OK

You click ok nothing happens! anyone got any ideas?

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jpeg1
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Message 2 of 7
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Helpful Answer

Re: Virgin Media Web Page

Does this only happen with the Virgin web page?  What browser are you using?

Edit: why are you using that search box?  Open a browser and put https://www.virginmedia.com in the address box

 

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Sololobo
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Re: Virgin Media Web Page


@jolenhigh wrote:

I have a problem with the web page search box on my windows 10 PC! Every time I enter a search in the bottom left corner search box I get a box pop up which says: 

"You need a new app to open ms-appx-web

Look for an App in the Microsoft store

                        OK

You click ok nothing happens! anyone got any ideas?


https://windowsreport.com/youll-need-a-new-app-to-open-this-ms/

https://www.windowscentral.com/how-fix-taskbar-search-not-working-windows-10




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jolenhigh
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Message 4 of 7
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Re: Virgin Media Web Page

Yes only happens with the Virgin web page using either Chrome and Edge same result.

That search box always worked up to this point so something has changed

 

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jolenhigh
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Message 5 of 7
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Re: Virgin Media Web Page

Tried nearly all those solutions except the key logger which I don't have, still no good. Search works fine in a browser when not on Virgin media webpage. Thinking of deleting Virgin Media and reinstall it
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jolenhigh
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Re: Virgin Media Web Page

SOLVED I THINK
Thanks for the recent reply's, but I think that due a recent update the taskbar search box only searches local files unless there is a record of web search history shown in the box that opens with the sign in to Cortana option.
Web searches can now take place in the address bar which previously only searched Virgin Media, although I know in the past I have used it for web searches. I have no confirmation of this of course.
Confused? Nah, updates come updates go, we will just carry on
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Sololobo
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Message 7 of 7
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Re: Virgin Media Web Page

This article may be of some use: https://www.windowscentral.com/how-use-search-experience-windows-10-may-2019-update




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