on 05-05-2022 13:37
I have the same problem. Wifi working fine. Ethernet lights on solid green. If I unplug a cable, wait a few seconds, and then plug it back in, no ethernet light for around 10 seconds. Then it starts blinking and I have connection back for a time. Have to try cable unplugging several times on some occasions. When I run a test on my connection the report says that my ethernet ports have poor signal !!!! And when I do have a connection there are often dropouts.
How do I get something done about this please?
on 05-05-2022 15:06
on 09-05-2022 17:55
Thanks for posting on our community forum!
Are you able to advise on the above from jbrennand? Please do provide us with an update.
Regards
on 13-05-2022 17:58
Fitted new cat8 cables. Still the same fault on wired connections to two computers
. Will call 150 and report faulty hub
on 16-05-2022 08:53
Thanks for posting on our community forum!
Sorry to hear about your issue, have the team managed to resolve this via the phone? Please do provide us with an update and we can investigate further if needs be.
Regards