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McGruff
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Message 21 of 59
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Re: Super Hub 3 won't let me use printer

I just tried to log-in to my superhub, with a view to maybe carrying out Carl's suggestion - but when I put in the password of the hub the response was that it was inaccurate. It wasn't - it was the one on the hub which successfully works for my home network (apart from the problem with the printer).

What should I do to solve this one?

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goslow
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Message 22 of 59
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Re: Super Hub 3 won't let me use printer

Are you entering the hub's admin password and not the wi-fi password? Regularly a source of failed hub logins in topics on the forums.

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McGruff
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Message 23 of 59
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Re: Super Hub 3 won't let me use printer

I used the password printed on the hub, the one I used to slink the family's iPads into the hub. I don't know any other one.

 

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Tudor
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Message 24 of 59
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Re: Super Hub 3 won't let me use printer

The passwords for WiFi and hub admin are totally different. They should both be listed on the bottom of the hub.


Tudor
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newapollo
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Message 25 of 59
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Re: Super Hub 3 won't let me use printer

@McGruff 

It should be the Settings password which is 8 numeric characters.

Dave

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Steve1701
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Message 26 of 59
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Re: Super Hub 3 won't let me use printer

Hey all,

I have to say here, and I might be clearly missing something. But ... Is it just a case of 'Gimmick or Gain?'

If you have a wireless-capable printer, WHY bother connecting it directly to the Hub 3?

If it connects to your PC, Laptop, Tablet, and by extension, the Cloud, why complicate things ... Given the number of issues posted even recently, It boggles me why anyone is bothering. It seems that anyone with any sense would leave the printer connected to their PC, Laptop, etc, and forget going the Hub 3 route.

But as I said, "Maybe I'm missing something,"

😕

Steve

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asim18
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Message 27 of 59
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Re: Super Hub 3 won't let me use printer

This review on Amazon might help he had similar issues and has given instructions to fix:

https://www.amazon.co.uk/gp/customer-reviews/RB8B35UURK4RO?ref=pf_vv_at_pdctrvw_srp

 

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goslow
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Message 28 of 59
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Re: Super Hub 3 won't let me use printer


@McGruff wrote:

I used the password printed on the hub, the one I used to slink the family's iPads into the hub. I don't know any other one.


You need to use the 'Settings password' to log into the VM hub as highlighted in the picture in message #2 in this past topic

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-3-0-settings-password-not-working/td-p/...

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Adduxi
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Message 29 of 59
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Re: Super Hub 3 won't let me use printer


@Steve1701 wrote:

Hey all,

I have to say here, and I might be clearly missing something. But ... Is it just a case of 'Gimmick or Gain?'

If you have a wireless-capable printer, WHY bother connecting it directly to the Hub 3?

 


The OP can't get the printer connected to the Hub via wireless, hence the struggle.  Personally I'd dump the printer and get one with an ethernet port, as I have done on several occasions.

Also relying on a PC or laptop negates the usefulness of the printer.  It should be able to print standalone.  

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McGruff
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Message 30 of 59
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Re: Super Hub 3 won't let me use printer

@Steve1701 wrote:

Hey all,

I have to say here, and I might be clearly missing something. But ... Is it just a case of 'Gimmick or Gain?'

If you have a wireless-capable printer, WHY bother connecting it directly to the Hub 3?

Yes indeed, if I could get the printer using wireless to connect to my home network, that's whatI want. Since I bought it a few months ago that's what I was doing and it worked perfetly. But since I got my Superhub 3 the connection to my home network is kaput. The hub is the problem, not the printer which has shown that it is perfectly wireless capable. Only problem with the printer is that for some reason HP designed out providing a method for directly logging it into the hub wifi, so I¡m dependant on WPS which doesn't do the job.

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