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Stuck on setting up

xmissnad
Joining in

Hello, I recently got my hub 3 delivered and had it set up same day on the 28th Feb, I’ve had access to internet since that day as I didn’t need a technician come out. But now on my app it’s still stuck saying ‘Come back here once your services have been installed.’ 
Question is, when will this change? As my services have been installed since the 28th and it won’t allow me to change any of my settings. 

1 REPLY 1

Client62
Hero

It is a timing issue.

The VM Connect app requires the VM back end systems to catch up.

Try again every few days.

Connect to the Hub now via http://192.168.0.1/      the Hub's password is the numeric one on the bottom sticker.