Start Package

[Kingrd23]

Hello,

I have recently started a VM package due to my working for O2, I already had VM at my home address under my dad's name but that has been disconnected today even though my package doesn't start till Monday. Is there anyway I can start my package today instead of monday using the old hub so I have continuous service??

[Arissa_H]

Hi Kingrd23,

Welcoming you with big virtual arms and thank you for posting on our forums.

Sorry for the delay in responding. You would have an active line going to your house, however the old hub wouldn't work purely because it would have been registered on your Dad's account and not on your new one.  

Please let us know how things go today? Let us know if you need anything else, we are more than happy to help. 😊

Thank you.