cancel
Showing results for 
Search instead for 
Did you mean: 

Spotter request

haroons
Tuning in

Hi, houses a few doors away are getting VM - can someone come and check mine please

10 REPLIES 10

Christy_D
Forum Team (Retired)
Forum Team (Retired)

Hi there @haroons 

Are you moving services to the new address?

If so have you spoken with the move and transfer team at all?

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


No its a different address that im referring to. Can a spotter be sent?

Its an additional connection rather than moving services

Christy_D
Forum Team (Retired)
Forum Team (Retired)

I will pop you a private message to take some details

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


Hi I sent the address and details, any updates? Ta

Hi @haroons thanks posting.

I am sorry you've not heard back from the spotters.  When you say you sent your details.  Do you mean via our website?  Or do you mean via a direct message to an agent on this forum?

Regards

 

Lee

Via DM / Private message... as requested in the message just above

Thanks for getting back to me @haroons

So just to clarify are you an existing customer who wishes to know if another address can have our services?

Regards

 

Lee

Yes