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haroons
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Message 1 of 11
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Spotter request

Hi, houses a few doors away are getting VM - can someone come and check mine please

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Christy_D
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Message 2 of 11
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Re: Spotter request

Hi there @haroons 

Are you moving services to the new address?

If so have you spoken with the move and transfer team at all?

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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haroons
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Message 3 of 11
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Re: Spotter request

No its a different address that im referring to. Can a spotter be sent?

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haroons
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Message 4 of 11
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Re: Spotter request

Its an additional connection rather than moving services

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Christy_D
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Message 5 of 11
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Re: Spotter request

I will pop you a private message to take some details

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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haroons
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Message 6 of 11
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Re: Spotter request

Hi I sent the address and details, any updates? Ta

Lee_R
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Message 7 of 11
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Re: Spotter request

Hi @haroons thanks posting.

I am sorry you've not heard back from the spotters.  When you say you sent your details.  Do you mean via our website?  Or do you mean via a direct message to an agent on this forum?

Regards

 

Lee

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haroons
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Message 8 of 11
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Re: Spotter request

Via DM / Private message... as requested in the message just above

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Lee_R
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Message 9 of 11
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Re: Spotter request

Thanks for getting back to me @haroons

So just to clarify are you an existing customer who wishes to know if another address can have our services?

Regards

 

Lee

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haroons
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Message 10 of 11
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Re: Spotter request

Yes

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