Thanks for getting back to us. I'm afraid that I wouldn't be able to provide you with a specific date or time for this spotter appointment, but I would advise that it usually takes around 14 working days for a spotter to get in touch. Could you let us know if you still haven't heard anything by the end of next week, and we can try to look into this further for you?
Thanks for coming back to us about your spotter request.
As my colleague advised, it can take up to 14 working days for a spotter to get in touch. It's not been 14 days yet, so please be patient and the spotter will be in touch as soon as they can within this time frame.
Please keep us updated nearer to when the 14 working days have gone.