Solid red on my hub

[Alan75]

Well I've had a solid red light on my hub for the last 4 days now . After several attempts  to clear the light/ problems  following  the on line instructions  turn on/off, unplug/plug in all that simple stuff I've done all but reach for a sledge hammer .So for crying out loud and some please tell me what's wrong with the bloody thing.

[Ashleigh_C]

Hi there @Alan75

Thank you so much for your post and I am so sorry to hear that you have faced this issue with the red light. 

I think it would be best for us to arrange for an engineer to come and take a look into this for you. 

I'm going to pop you a PM so we can take a look, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

Thank you