Useless from pre-installs team just now. Insist shop has got it, no they don't. Collect+/Yodel tracking shows its not even out for delivery. Collect+ has told me its been lost by depot. I'm getting no where. Absolutely horrendous customer service and running circles on multiple calls
Update: Yodel found the lost parcel, seems like it'll get delivered late at night.
However I still want to confirm my landline number will be transferred before 28th so would be great if CS helped with that here
As stated above CS do not respond on these boards (that's their advantage!) - A VM person will respond in a few days - so it will be quicker to call it in for the answer to your question
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
You do realise every single time you post on your own thread, you put your post to the back of the que to be answered.
there are SOME VM staff on here, but 99% are customers just like you and I, that’s why it takes a few days for them to respond to the list of messages, which your constantly putting yourself to the back of.
IF i have helped you, please give me kudos / mark me as helpful, thanks