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Self Install Never Delivered

Hi,

Ordered a new broadband M350 package last Tuesday which was due last Friday and haven't heard anything since!

Not been given an account number yet, only an order reference from Virgin.

Tried calling the call centres but haven't had any luck, but obviously appreciate that things are running much slower due to COVID-19.

Is there anyone that can please help as lockdown without internet connection really is very restricting for me and my family!

Thanks

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Re: Self Install Never Delivered

Hi,

Please check your private messages as I have sent you one regarding this.

Sam 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Self Install Never Delivered

Having the same issue today 

 

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