Return old hub VM fail

[Ashg]

I have a old hub and yes VM sent me a email on how to return this. Which seems good on the face of it.
Posting to not an option as none of the Yodel shops are in a good spot for me!

I followed the link in the email to where to drop it off without posting and it gave me the option for an O2 store. . Many miles away but a family member was going there . On trying to drop it off was told no we are a franchise and we don't take old hubs 😠. Lucky this was not a 10 mile trip just to do this! 

One more fail from VM and O2 as well 🙄

[Ashg]

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My email dated 02/09/23 received does not state - if you have not still got it, ignore the email. Had a resent PM from staff on here who have not told me this either. VM need to get their act together .

[Ashg]

Give up! Please don't reply

[goslow]

I'll give up!

[Ashg]

As you should 🤣

[Ashg]

Joking aside. If VM staff on here by PM  just over a week ago can't help or give the correct info then that is why I'm saying I give up.