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Removal of Virgin equipment

Please advise how I can have the virgin media equipment removed from our house / - in particular the white box on the inside wall, the brown box on the external wall and all associated cabling. We own the property and the equipment was installed by our previous tenants. We are not Virgin customers. 

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Very Insightful Person
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Re: Removal of Virgin equipment

the cabling is classed as a utility just like gas would be. you can't remove anything from the vm box as that belongs to VM.

If they did agree to remove it you would have to pay for the work to take place

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Re: Removal of Virgin equipment

Thank you for your message, but the reason for posting on this forum was to obtain a response from Virgin Media...

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Alessandro Volta
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Re: Removal of Virgin equipment

Then don’t post on a community forum.

Call Virgin directly. 


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Message 5 of 5
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Re: Removal of Virgin equipment

I'm sure an engineer would be happy to remove the 2 boxes and disconnect at the cab at a cost of £99.