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Re-joining Virgin Media

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sstave01
On our wavelength

on ‎11-01-2023 10:56

Hi just looking to confirm if there is a period of time after leaving VM before you can re-join as a new customer? I've had mixed responses from VM customer services, one saying 90 days, the other saying as soon as you are no longer a customer, you can re-join. 

Trying to find the small print so that I can move forward fully informed! 

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sstave01
On our wavelength
In response to ajfennell61

on ‎13-01-2023 09:15

Well that’s great to know. Do you mind if I ask a few more details?

 

When did this happenwell that’s great to know. Do you mind if I ask a few more details?

 

When did this happen? Was this relatively recently?

What changes did you make your deal?

I’m looking to move from a 250 Mbps broadband plus TV plus phone package which cost me almost £90 a month. That doesn’t include any non-standard TV channels, either such as sports or movies.

for a new customer, there are some great deals at the moment. I think my package would be about £40 if I was to start again! 

 

 

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ajfennell61
Tuning in
In response to sstave01

on ‎13-01-2023 09:22

It happened like 2 weeks ago as I was annoyed as they been charging me £16 extra a month for Netflix premium even tho was meant to extra £5 my bills were meant to be 95 a month with 1g speed with maxit tv ...I'm now paying 80 with maxit and the 1g speeds ...

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ajfennell61
Tuning in
In response to ajfennell61

on ‎13-01-2023 09:23

Also my mother in law as the 1g broadband with the stream box for 35pound a month 

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