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mattalford1
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Re: How to report damage to street equipment

Broken Virgin box at [REMOVED].

20210214_151923.jpeg

The box is just inside the gate next to Central house.

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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mattalford1
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Broken Outdoor junction box

I recently moved into a new property and I notice one of the Virgin Media outdoor junction box cover is broken.

Their website is sending me in circles.  How to I report the issue to VM?

Any help appreciated.  

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LittleMick73
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Re: How to report damage to street equipment

Hi that appears to be on private property its up to the account holder whose service it is, and is affecting thier services. Regards Micky
Corey_C
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Re: How to report damage to street equipment

Thanks for your post and or reaching out to the Community Forums, mattalford1,

 

@LittleMick73 is correct, the property owner would have to contact us.

 

Cheers,

Corey C

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