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Quick set up , broadband not working

I've had my virgin box and hub delivered today , my internet isnt working says co119 error . I think I need an engineer out to my outside box to reconnect/ activate my services. Thankyou 

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Re: Quick set up , broadband not working

Hi can you PM me your account number, site reference, MAC address of hub and serial number of TV box please and will look into this for you

Regards

Rich


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Re: Quick set up , broadband not working

Hi , thankyou for your reply . All sorted now , up and running  , my account was activated this morning. 

Thankyou x

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