I am moving into a new house and have ordered Virgin Media. The previous owner had this already, so I ordered a quick start pack yesterday, then got my delivery date through as the 19th April! As the previous owner had a contract I was aware it could take 14 days to change this over but a month away is very long. I work from home so internet is a must, is there anyway to have the quick start pack delivered sooner?
Unfortunately my start date was dependent on the previous contract in the house not expiring in time so my date couldn't be changed.
If you want to join another way other than by phone, I suggest you do this but then follow up with a phone call to customer services after ordering regarding dates, that's how some other people I know have done this.