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Hazel1969
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Quick Start pack not arrived

Hi, 

I had an email stating that my pack would arrive on 11/7/22 but it never did. I have had no emails from Virgin and I need to know when to be in to receive the order. Any help would be greatly appreciated. Thanks 

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VM-Jon
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Re: Quick Start pack not arrived

Hi @Hazel1969 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


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