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CM26221
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Quick-Install Delivery

Hi,
I was meant to receive my install package yesterday but I have heard absolutely nothing from Yodel and the Virgin site insists that it is out for delivery (and with Yodel). Does anyone know what I should do from here?

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Beth_G
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Re: Quick-Install Delivery

Hi CM26221,

 

Welcome to the Community Forums! Thank you for your post.

 

I'm sorry for our delayed to hear you didn't receive your Quickstart package as expected last Wednesday. Was the package for a new customer order, or for an extra or new piece of equipment? 

 

Have you received it since posting? Do let us know if you are still waiting for the package to be delivered, we'll be happy to help further.

 

Kind regards,

 

Beth

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