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PHILIPSTREET
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Packet loss since 29th Jan

‎29-01-2021 07:56 - edited ‎29-01-2021 07:57

Since about lunchtime yesterday (Thursday 29th Jan) I've been experiencing sustained packet loss on my connection. 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/f95608b4bb950d587955a3920be23f25e6...

Is anyone else experiencing this or aware of an issue?

The MyVirginMedia app and service status says there is no problem with broadband.

Phil 

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JitteryPinger
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Re: Packet loss since 29th Jan

on ‎29-01-2021 08:02

Possibly a noise problem in the local network, hang on here for a few days and someone might be able to pick it up and give you some help or call 0345 454 1111 'now' and get fault reported



If I've helped let me know 🙂

10 year's managing 9 Virgin Media accounts, and things never got any better, closed last 4 accounts since January 2021 :L

I give 'my' experience to help where possible.
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legacy1
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Alessandro Volta
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Re: Packet loss since 29th Jan

on ‎29-01-2021 17:19

Your BQM around 11:20am looks better now.

---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

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PHILIPSTREET
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Re: Packet loss since 29th Jan

on ‎29-01-2021 17:30

Yeah, it seems to have been sorted, although a bunch of people in my area are complaining of issues (on nextdoor.co.uk).

Sanity has been restored! 😁👍

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