on 29-01-2023 01:32
I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one?
on 29-01-2023 09:10
Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation.
on 31-01-2023 09:26
Thanks for your post and a big welcome to the Community. It's great having you on board. ⭐
We're sorry to hear that there are no wall sockets in your property. This is something we can certainly get changed over to a manned install for you but in order to do that I will need to confirm some information with you to pass security.
I have sent you a direct message to allow me to do this with you in a private space. Just click on the little envelope at the top right-hand side of the page to access your inbox.
Speak soon 😊
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