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No Welcome email

Hi I signed up for a new account on 3/6 I was expecting a welcome email but have only received a blank email from web team. I've tried contacting them but can't get through and I've emailed earlier but with no reply as I understand they have a high volume. Install is due to happen today but I've had no update, no account details and nothing since initial confirmation of order.

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Re: No Welcome email

Hi Lisa,

let me grab some detials and check for you. I wil contact you by private message as i will need some person information.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Re: No Welcome email

Happy to help

I have pm’d you


Here to help! I'm a manager helping out whilst working from home. Find out more


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Re: No Welcome email

Thank you! Ive pm'd you back 😊

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