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No Welcome Email - delivery today?

Hi. I have just moved house and ordered virgin broadband 2 weeks ago selecting today for delivery of the QuickStart pack (the house already had VM installed). After the initial order confirmation email I have received no correspondence from VM and do not know whether the it is still going ahead. Without the welcome email I cannot sign up to track progress of the order. 

Can anyone help? I tried the text message help service but told they were transferring me and since had no replies. Thanks Josh

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Re: No Welcome Email - delivery today?

Please PM me your house number and postcode and I can look into it for you.

Zoe


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