Hi, Same as above and daily we all in our house are loosing internet and are all connected to the router fine sometime and drops off and also connected and no internet. Today is happened at 14:55 GMT the 27/01/2021. It happens randomly also. It is a new installation of fiber to the house. The outage is for about 2-3 minutes. Can I do something local to resolve or change configuration on router to assist?
Logs showing same time out:
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
Internet is dropping off constantly throughout the day and I'm not sure if it's the router or the service. None of the usual reset and replug procedures have helped to resolve this, other than just restoring service ready for the next drop out again.
Have read the thread here and hope someone can help, otherwise it's a very painful phone call process to run through everything.
I'm on a hub3. Recent network error log seems to have recurring warnings about:
"T3 time out", "SYNC Timing Synchronization failure - Loss of Sync" and "No Ranging Response received"
Downstream 256 and upstream 64
By the way, I am not technical at all - so any help in layman terms much appreciated!