Hi, If you haver let virgin media know you are moving, they would have set up a new installation date. they would de-activate your equipment the night before, and then reactivate it when you move in.
If you have not been able to inform virgin of you movem then the hub will have not be deactivated yet, so will work in your new house, as long as the Telewest outlets are live.
You will need to inform Virgin of your move ASAP though. The easiest way to contact us at the moment is via text message 07533 051809, with account number and site ID, and wait for a call back.
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