No Engineer Appointment Confirmation

[hb123]

Hello, 

My WiFi is due to be installed tomorrow and I have not received confirmation of an engineer appointment. Please could someone from Virgin contact me to resolve this. 
I thought arranging an engineer would be quicker than opting for home delivery and installing it myself. 

Thank you!

[Christy_D]

Good evening,

Thanks for reaching out to us and welcome to the forum. 

I can take a look into this for you to see what’s going on here. Please keep an eye on your purple envelope in the top right corner. 

Thanks,

Christy