I have just upgraded my package from broadband only to landline and tv also. When I plug the phone into the wall it's just static but my account says I am setup to go, no problems in my area or my connection. I'm not sure if there's anything I should be doing to start using the phone or if there is an issue with the line?
Thanks for the reply. It's a virgin phone line because virgin installed it the first time I got a phone line then I had an issue it never worked and I never got billed for it so I just forgot about it. And I'm not sure what hub I have but the phone won't fit in any of the connections?
It's an old socket. If area is now enabled for VoIP new landline customers with the hub 3.0 would get phone via the hub.
wouldn't that require an infrasctructure change at the cab also though? are they providing VOIP to non project lightning customers?
Initially VoIP from the hub 3.0 was available in FTTP areas, now it includes HFC areas. There are big advantages as the VM technician doesn't have to install a phone socket, jumper a wire in the cabinet, ensure connection in the mux, etc. It does also mean that an existing broadband customer who now subscribes to landline would get a free upgrade to the hub 3.0.