Good morning everyone.
As it currently sits, it’s been 3 months and 1 day since I started this post. We have had contact with multiple helpful forum staff on here as you can see, we have also been in contact to a Chris from Virgin Media who was helpful at first, with figuring out our house on google maps as it wasn’t registered yet and other minor details. But then suddenly started ignoring our calls and wouldn’t ring/text back(mobile phone) when we tried getting an update from him. Chris had told us that an Area Manager was supposed to come to our house and figure out stuff on 3 different dates, with nobody ever turning up. What more could we possibly do? We have been moved in for over a month now, have had to use mobile hotspots for work, and other stuff… Please could anyone help us🙏