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Moving tv / broadband Aerial

Amylouise1990
Joining in

on ‎23-02-2023 00:44

Currently the tv and aerial is in the back of the house and we want to move the tv to the front of the house 

is this something that can be done as all the wires are at the back ? 

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4 REPLIES 4

jpeg1
Alessandro Volta

on ‎23-02-2023 13:04

By 'aerial', do you mean the coax lead from the Virgin broadband Hub?  If so, you can book with Customer Support for a technician visit to move the cables where you want them. There is a standard charge of £25.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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John_GS
Forum Team
Forum Team

on ‎25-02-2023 16:31

Hi @Amylouise1990 

Thanks for posting and welcome to the community.

Do you mean the Virgin Media connection? If so, as jpeg1 has said, we'll be happy to help send a technician visit and there is a cost of £25 for this service.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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Amylouise1990
Joining in
In response to John_GS

on ‎25-02-2023 17:59

Thank you that would be great. How soon can someone come out please 

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Robert_P
Forum Team
Forum Team
In response to Amylouise1990

on ‎27-02-2023 18:44

We can check availability for you Amylouise1990, I will send you a Private message to get some more details to help arrange this and look forward to hearing back form you 🙂

 

Rob

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