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Moving Hub

Joining in


i would like to arrange for my hub to be moved as it has been installed in an upstairs bedroom and is giving poor coverage around the house. 

Could a member of the virgin media team PM to set an appointment? I am not having any luck when calling in thus far.

Thank you. 


Very Insightful Person
Very Insightful Person
they get here after a few days - callin in will be quicker - try at 08.00.


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Forum Team
Forum Team

Hi Sei108,

Thank you for reaching out to us in our community and welcome, I was able to locate you on our system with the details we have for you, we can arrange for a technician to relocate your hub, this will be a one off £25 call out charge which would go on the following bill, if this is something you would like me to arrange, I will send you an invite into a private chat, once received, please click on the purple envelope to accept.