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Moving Hub

Sei108
Joining in

on ‎02-11-2022 10:39

Hello,

i would like to arrange for my hub to be moved as it has been installed in an upstairs bedroom and is giving poor coverage around the house. 

Could a member of the virgin media team PM to set an appointment? I am not having any luck when calling in thus far.

Thank you. 

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎02-11-2022 16:44

they get here after a few days - callin in will be quicker - try at 08.00.

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Paul_DN
Forum Team
Forum Team

on ‎04-11-2022 17:21

Hi Sei108,

Thank you for reaching out to us in our community and welcome, I was able to locate you on our system with the details we have for you, we can arrange for a technician to relocate your hub, this will be a one off £25 call out charge which would go on the following bill, if this is something you would like me to arrange, I will send you an invite into a private chat, once received, please click on the purple envelope to accept.

Regards

Paul.

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