Hi Kenny
@Roger_Gooner is correct, you would need to cancel one of the accounts, and normally pay an early termination fee if still in contract.
However, there is good news and bad news.
Virgin are increasing their prices from 1st March.
If you are still in contract with either account and your price increases then you can cancel within 30 days of receiving the price increase notification from Virgin without any early termination fees.
https://www.virginmedia.com/help/PriceChange2022/Broadband
Have you already checked if you can receive Virgin at the new property?
https://www.virginmedia.com/join/availability
Hopefully a new connection at the new property will be straightforward, although sometimes there are delays due to planning permission etc if VM need to do any extra construction work. IS anybody living there at present, and if so they have Virgin?
It might be an idea to cancel both accounts if able to do so without early termination fees due to the price rises, and then sign up as a new customer at the new property, so you receive the new customer discount, otherwise go through Retentions (thinking of leaving) and try to negotiate a new deal.
DaveI don't work for Virgin Media.
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