When our virgin box was installed we had a direct connection from the virgin box to the Router & TiVo.
Since then we are putting in a media wall and wall mounting the 2 boxes behind the tv. but when the white coax cable passes through a SAT wall socket before going to the router we are having significant speed losses. normally 216mps down to roughly 110mps?
NEW: Virgin Box > Virgin Cable > SAT Socket > Coax in wall > SAT Socket(split) > Virgin Cable(s) > Router & TiVo.
the only thing i can think is maybe the SAT wall sockets or third party imbedded coax are interfering with the signal...? or possibly because we have removed the silver Virgin Splitter ? i was under the impression it was just a splitter with no other purpose? so we have split it via third part sockets to remove the need for the virgin one.
Currently the wall channels haven't been re plastered so we can play around with it or get a virgin engineer out to the house to assist. want it working perfect before we box it all in.
we do still have the virgin splitter and are using it as it was initially installed whilst we find a solution
Photos attached dont show the Lower SAT socket installed just the back box.SAT socket at bottom of chimney. coax round corner to tvcoax not yet split in photo
you shouldn't be modifying any of the VM cabling. This is against hte T&C. only VM ae allowed to work on any of the cabling as its part of the larger network and any mistakes or poor conenctions can take downt he network for the area
You probably injected noise into the network by attempting to terminate the connections yourself, and this has most likely caused a drop in speed and possible drop outs for other people on your network segment as well. You should only use VM approved cabling to connect up routers and TV boxes, and only a VM engineer should be modifying connections in your property.