Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
PickupthePhone
  • 1
  • 0
  • 0
Joining in
71 Views
Message 1 of 3
Flag for a moderator

Logging in Loop

on ‎31-01-2021 12:55

HELP! Ive spent hours going round in circles. I try to log in (yes using the correct user name) and password not recognised, change password does not work and yes I know my security questions.

I am clearly locked out and have sat for hours phoning with no reply.

Please help.

 

0 Kudos
Reply
legacy1
  • 15.78K
  • 682
  • 1.55K
Alessandro Volta
56 Views
Message 2 of 3
Flag for a moderator

Re: Logging in Loop

on ‎31-01-2021 15:19

Reset the hub.

---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

0 Kudos
Reply
DJ_Shadow1966
  • 6.78K
  • 1.3K
  • 1.87K
Very Insightful Person
Very Insightful Person
30 Views
Message 3 of 3
Flag for a moderator

Re: Logging in Loop

on ‎31-01-2021 20:40

Hello

VM currently have a fault for the SSO fix due to reviewed on the 1st Feb.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply

Digital life blog

News

Help videos

Help forum