Hi Yorkie6,
You can find the chat messenger on this page contactus
Please note the link is not always available as telephone calls take priority.
If active it works best when using a PC or laptop, you may have issues if using a phone or tablet.
The above link is for moving home, however when it opens you should click on the something else button
Dave
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali