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Just joined, no email

Hi

 

I signed up for the bigger bundle yesterday, added kids. Got email to say they will email again with a link to contract but haven't been sent anything. Checked junk/spam but nothing.

Tried speaking to someone on live chat but got transferred, was waiting 40 mins before giving up.

I chose 7th December for install so will this still go ahead? Wanted to track the order but can't do that due to not having the welcome email. I know people can place orders and still be rejected so I'm hoping this isn't what is going to happen.

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Re: Just joined, no email

Hi Robert7821,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about this. Have you any further emails sent to you? Have you checked your spam inbox? 

 

^Martin

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