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Installation

I was due to have an engineer visit this morning.

He called me at 8AM saying he was going to be here at 8:30AM.

By 9AM I had not heard anything from him so I called him back and he said there was an issue with the cabling. There was no drop cable.

He said he requested for another team to hopefully come today to take care of that.

How likely is it that this will happen today and that the engineer will come back today as well and that I will have my new broadband running today?

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Very Insightful Person
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Re: Installation

That's not going to happen, they'll have to book it, could be a while 

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Re: Installation

Hi there my name is Pawan Paul I am a virgin media technician your broadband will most likely be up and running today as we have a second man repull team to deal with this type of issue and the technician would return when the cable has been pulled to the property 

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Re: Installation

Hi Pawan, 

Thank you for replying.

Will the 'pull' team call me so that I can show them where I want the cable run to?

In my case it's not as straightforward as it's going to an office in the back which is separated by a garden from the main house.

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