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Installation

I have brought internet only today, selected either 6th April or the 7th April...get an email saying it's booked in for 18th which I did not select?

 

Why is this?

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Re: Installation

You may experience longer wait times due to the Covid-19 Pandemic affecting call centres. This will have had a knock on effect for service calls and installation dates. Apologies for any delays through these difficult times.

Many Thanks


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Installation

Ok....I feel Virgin need to advertise this a bit more and take away the options to book certain dates as was my case. As this would have influenced my decision on choosing Virgin.

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